Last Updated: 1st March 2026

1. Introduction

VSAT Care referred as (“VC”) respects your privacy. This Platform Privacy Policy explains how we:

• Collect your information
• Use it
• Keep it safe
•  Share previous repair history in case required by customer himself

This Policy applies to https://www.vsatcare.com and the VSAT Care mobile apps.

By using our Platform or Services, you agreed to this Policy.

2. Information We Collect to Serve you

We may ask the following information:

• Name, phone number, email address
• Address and Google location
• Payment information. (credit/debit card, UPI details – securely stored)

• Login and app usage data
• Booking and order history
• Technical information from your device or browser. (IP address, device type, operating system)

• Feedback, suggestions, or complaints shared by you

3. How We Use Your Information

We use your information to:

• Manage and improve our services.
• Process your bookings and orders.
• Ensure secure payment transactions.
• Inform you about new services, offers, and updates.
• Protect against fraud or illegal activities.
• Enhance your Platform and app experience.

4. Sharing Your Information

We do not sell or rent your information to third parties.

We may share information only:

• With our service professionals to complete your booked services.
• With payment and banking partners for processing payments.
• When required by law or government authorities.

5. Security of Your Information

We take technical and organizational measures to protect your information:

• Data encryption
• Secure servers and networks
• Access control and authentication
• Regular security audits and monitoring

While we prioritize your data security, no online system is 100% secure.

6. Cookies and Tracking

We may use cookies and other tracking technologies to:

• Remember login and preferences.
• Analyse Platform usage
• Show personalized offers and advertisements

You can disable cookies in your browser or app settings.

7. Children’s Privacy

We do not knowingly collect personal information from children under 18 years.

If we learn we have collected information from a child, we will delete it.

8. Your Rights

You have the right to:

• Access your personal information,
• Update or correct your information,
• Request deletion of your information,
• Opt-out of marketing messages,
• Exercise other rights under applicable data protection laws.

To exercise these rights, contact us at support@vsatcare.com.

9. Third-Party Links

Our Platform may link to third-party websites or apps.

We are not responsible for the privacy practices of third-party websites.

10. Changes to This Policy

We may update this Policy from time to time.

• All updates will be published on the Platform
•  Continued use of the Platform after updates means you accept the new Policy.

11. Contact Information

If you have any questions or concerns about this Policy, you may contact us at: